Chatbots were the next big thing: what happened?

Chatbots were the next big thing: what happened?
According to Dave Feldman, Vice President of Product Design at Heap, chatbots didn’t just take on one difficult problem and fail: they took on several and failed all of them.

June 8, 2018 at 10:00PM
"Continue" https://ift.tt/2sR9WjJ