An Invisible Rating System At Your Favorite Chain Restaurant Is Costing Your Server
An Invisible Rating System At Your Favorite Chain Restaurant Is Costing Your Server
In data-hungry, tech-happy chain restaurants across America, customers are rating their servers using tabletop tablets called Ziosk and Presto. But servers say customers don't realize the ratings system is inaccurate and unfair, and puts their livelihoods at risk.
June 22, 2018 at 06:03AM
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